The "Ping Antong" platform for home care in Jinwan District has been optimized and upgraded, not only adding new functions, but also expanding the linked services. At present, Ping An Tong has more than ten service resources, covering all aspects of the elderly's clothing, food, shelter, and transportation, and has created a "nursing home" without a wall for the elderly in the district.

"We were given a free security check by the gas company." The staff of "Ping An Tong" and the maintenance staff of Zhuhai Gas came to Granny Pan's home. After carefully inspecting the gas valves and gas pipes, she urged Granny Pan to rebuild the stove to eliminate Security risks.

This free on-site service for the elderly to overhaul the gas equipment is actually one of the services provided by Ping An Tong for the elderly.

According to reports, "Ping An Tong" continues to expand and link the service resources around the elderly through cooperation with various businesses, caring companies and voluntary service groups. Such as dental examinations, daily shopping, housekeeping services, electrical repairs, beauty salons, catering, etc. are all covered, giving them a certain discount and some free services when the elderly consume. At present, there are 17 merchants cooperating with Ping An Tong.

In addition to continuously expanding service resources, Ping An Tong also optimized and upgraded both hardware and software. Among the hardware parts, “Ping An Tong” has newly launched a “mobile” calling device that is different from the “home type” and can adapt to the needs of different elders, which is more in line with the elders ’reality.

Zhao Shuihua, head of project operation and operation of "Ping An Tong", introduced that the "mobile models" mainly added functions such as positioning, movement trajectory, safety fences, blood pressure monitoring, and sleep monitoring. More suitable for elders who like to go out, but are not familiar with mobile phone use, or some elderly with cognitive impairment.

In the software section, "Ping An Tong" has added a personal ability assessment function for the elderly. Zhao Shuihua said, for example, including the elderly's family situation, physical health and living environment safety. In order to allow staff to more accurately grasp and manage, to form an information base of service objects, to provide accurate services to the elderly more quickly.

At present, the number of Ping An users has reached 2829 and service orders have reached nearly 1,200. In the next step, the "Ping Antong" platform will continue to improve the user database and customize more accurate service solutions for each elderly according to the elderly's living density, age range, and resource situation.